Yes, the Logitech MX Master 3 is a great choice for productivity usage, especially if you will be using your mouse all day. But despite it being a bestseller on the Logitech website (at the time of writing), users have complained about issues with the gesture button.
Find out the solutions that worked for others
Many users of the Logitech MX Master 3 complain the gesture button randomly stops working and the main reason for that is an error during shortcut configuration.
It was also observed that after an update, some users have the same issue. This may be due to a problem with the connection or driver.
In this guide, we will also highlight how you can use a third-party tool to get it fixed instantly.
Download DriverFix (verified download file).
Click Start Scan to find all problematic drivers.
Click Update Drivers to get new versions and avoid system malfunctionings.
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There are lots of discussions about these on many tech-related forums, while most contributors were unable to provide lasting solutions. Based on observation, it seems the problem with the Logitech MX Master 3 gesture button is not peculiar to Windows users.
This is why we have decided to highlight different steps that can help you resolve the matter and start enjoying the optimal functionality of your mouse.
Why is my Logitech MX Master 3 gesture button not working?
The Logitech MX Master 3 can be connected to the computer via two methods, with the Unifying receiver plugged into the computer and the using wireless Bluetooth.
If there is any issue with either of the two connections, the mouse gesture button will not work.
Meanwhile, many users complain that the problem with their Logitech MX Master 3 gesture button started after they installed an update on their system. Also, issues with the installed driver, both running a corrupt or outdated version of it, can cause the problem.
What can I do if my Logitech MX Master 3 gesture button is not working?
1. Restart the system
- Press the Windows key, right-click on the Power button, and then select Restart.
After the computer is turned on, verify if the Logitech MX Master 3 gesture button now starts working. If not, head to the next method.
2. Connect via Bluetooth
- Check and confirm that the Logitech MX Master 3 power is switched on.
- Press Windows + S to open the Search menu, enter Bluetooth and other devices, and then click Open.
- Toggle the Bluetooth switch to ON. Then click on Add device.
- Under the Choose the kind of device you want to add, select Bluetooth. This will help you search for the Logitech MX Master 3.
- Long press the Connect button on the Logitech MX Master 3 for about three seconds. When you notice the connect light is flashing, check your system screen for discovered devices. Select the matching name for your mouse. After this, the system will automatically try to establish a connection.
When using this method, make sure your Logitech MX Master 3 is within range to allow connection via Bluetooth.
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3. Update the mouse driver
- Right-click on the Start button in the Taskbar, and then select Device Manager.
- Expand Mice and other printing devices entry, right-click on the Logitech MX Master 3 device, and select Update driver.
- Now, select Search automatically for drivers.
To save yourself the stress of going through the steps above, use DriverFix. It will handle all necessary driver updates required on your PC.
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Aside from solving the issue with your Logitech MX Master 3 driver, it can also resolve driver issues with other devices connected to your system.
4. Download the Logitech Options
- Visit the official Logitech Options download page on your browser. Select the most compatible option for your system.
- After downloading, click the arrow beside the new file and then select Open.
- Select INSTALL LOGITECH OPTIONS.
- Choose whether to share analytics data or not. This option implies that, if you choose the YES, SHARE ANALYTICS DATA, information about your usage of the mouse will be shared with the manufacturer.
- Wait for the system to start and finish the installation.
- Login to your account or create a new one if you don’t have one already. Clicking this option will open your browser.
- After login, reopen Logitech Options to connect your device. After a successful connection, assign your preferred shortcuts to the gesture buttons.
There you have it all. But then, before you go, it is important you know that the steps above may be performed in succession.
DriverFix
Try this program and easily scan your device and keep your device drivers always up-to-date.
For instance, to ensure that the Logitech Options app connects to the system, you may use the Add/Remove Bluetooth Device option, which means you will be using the Connect via Bluetooth method highlighted above.
The Logitech MX Master 3 is one of the most inspired choices out there. But if you need to replace it, find out the best ergonomic mice.
Don’t forget to share your experience after trying the solutions we explained in this article. Likewise, drop your comment if you found another way to solve this.
If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.
Still having issues? Fix them with this tool:
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