Many users complain about their HP laptop camera not working when they try to use it. Furthermore, problems with the laptop’s camera prevent them from making video chats or conference calls on their HP laptops.

Rest assured that our easy solutions will make your camera work again

  • The HP laptop camera may stop working if its camera driver is outdated. Updating your HP laptop operating system can help it fix issues and bugs that may impede the functionality of its camera. There are many other external webcams that you can buy if your laptop camera runs into problems frequently.

  • Download DriverFix (verified download file).

  • Click Start Scan to find all problematic drivers.

  • Click Update Drivers to get new versions and avoid system malfunctionings.

  • DriverFix has been downloaded by 0 readers this month.

While many factors may be responsible for your system camera not working, some primary underlying causes are prominent.

Why is my laptop’s built-in camera not working?

Users can experience difficulties with their laptop’s camera due to many factors that may range from outdated Windows OS to others, such as:

  • Issues with the camera privacy settings: If the apps are not allowed to access the camera in the privacy settings, it can prevent it from working. Feel free to check out our guide on the best ways to access webcam settings in Windows 11 for further details.
  • Outdated drivers issues: Your laptop’s built-in camera may not work if the driver responsible for it is outdated. Take a closer look at our guide on how to update drivers on Windows 11.
  • Broken camera drivers: The camera driver may become corrupt, prompting issues with the camera.

How do I fix my camera if it’s not working on the HP laptop?

1. Tweak your camera privacy settings

  • Click the Start button and click on Settings to open the app.
  • Select the Privacy option and navigate to the Camera tab.
  • Click to turn on the Camera access for the device.
  • Toggle on Let apps access your camera on the Camera tab.
  • Then toggle on the apps you want to give camera access to.

2. Disable Windows Defender Firewall

  • Click the Start button, type firewall in the search space, and select Windows Defender Firewall from the options.
  • Click on Turn Windows Defender Firewall on or off on the left pane.
  • Select the Turn off Windows Defender Firewall options, then click OK.

Although disabling the Firewall is not recommended, there are situations like this that warrant it for some time.

Even more, if your Windows Defender Firewall can’t change some of your settings, try checking our article for the best fixes.

3. Update your camera driver

  • Click on the Start button, type device manager in the search box, and press Enter.
  • Navigate to Cameras and click to expand the menu.
  • Right-click on the laptop camera or integrated webcam driver option from the drop-down, and tap on the Update driver option.
  • Choose the Search automatically to update the drivers option.
  • Restart your computer once the driver update is complete.

Updating your HP laptop camera driver will fix bugs affecting the camera, preventing it from functioning correctly.

4. Update your operating system

  • Click the Start button, select Settings, and click on Windows Update.
  • On the Windows update page, select Check for updates (if there are any updates available, rest assured that Windows will automatically search and install them).

Windows OS updates help users fix bugs and issues affecting the version on their PC. Hence, improving its performance can fix the HP camera’s black screen issues.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  • Download and install DriverFix.
  • Launch the software.
  • Wait for the detection of all your faulty drivers.
  • DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  • Wait for the app to download and install the newest drivers.
  • Restart your PC for the changes to take effect.

Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

DriverFix

Keep your PC components drivers working perfectly without putting your PC at risk.

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click here to download and start repairing.

Expert tip:

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However, you may refer to our article for guidance if you can’t connect to the Windows Update service on Windows 11.

5. Switch to an external camera

If you are constantly running into problems with your HP laptop camera, we recommend you use an external webcam and see if it works.

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However, you can read through our article about the best 4K webcams for your Windows 11 laptops. Also, streamers can find the best mirrorless cameras for streaming to buy and use on their PCs.

Nonetheless, feel free to check our article about how to fix the blink camera error 1011 when you encounter it on your device. Also, we have a detailed guide for how to your webcam from flickering on Windows 11.

For further questions and suggestions, kindly leave them in the comments below. We’d like to hear from you.

If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

Still having issues? Fix them with this tool:

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